Welcome to Ping ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and use our application, and tell you about your privacy rights.

Data we collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity data includes first name, last name, username or similar identifier.
Contact data includes email address.
Usage data includes information about how you use our website, products and services.
Conversation data includes the context and content of the messages you send to the AI assistant to provide a contextual and personalized experience.

How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing the AI assistant service).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

Contact us

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us at hello@nextdio.com.